Privacy Policy

Telfair Museums regularly sends emails to visitors. Email recipients may opt out at any time by following the “unsubscribe” instructions included in each email message. We will not share your email address with any third parties for any purpose without your permission.

Telfair Museums’ website utilizes technologies such as “cookies” and “pixel tags” to improve the functioning of our website and your online experience.

Our website uses Google Analytics. Google Analytics uses “cookies,” a small amount of data that is transferred to your browser by a web server and stored on your computer. Cookies may be used to remember your activities and facilitate navigation as well as to track your visits to the website. You may choose to set your browser so that it does not accept cookies. By doing so, however, you may not be able to use all features of our website. Most areas of the website will function without cookies, but cookies are required if you wish to register, sign in, or place items in your shopping bag. For an optimal experience with our site, we recommend that you allow cookies. The information generated by the cookie about your use of this website is usually sent to and stored at a Google server in the USA. You can find more information concerning the treatment of user data by Google Analytics in Google’s Privacy Policy.

“Pixel tags” are tiny graphical images embedded in emails or webpages. Pixel tags are used to determine which parts of a website a visitor has viewed, or whether an email was successfully opened. These technologies do not contain any personal information about you; they are used to gather information to analyze traffic to the Websites, to improve our content and navigation, to enhance our marketing efforts, to personalize your experience, and to provide online display advertising, and/or offline advertising, tailored to your interests based on your online behavior.

At our discretion, we may make the information about telfair.org’s users available in aggregate form, with no personal identifiers, to help describe and identify our users to our Board members and the public. We do not share any detailed individual member information with other companies.

If you wish to become a member of Telfair Museums, register for an event, or make a donation via our website, we will ask you to provide personal information that is necessary to process and service your request. This may include your name, billing and shipping addresses, telephone number, email address, and credit card number. Your credit card information will be temporarily stored on a secure server and used only for processing your online transaction. We will retain the information you provided for our records, and to facilitate customer service. Your financial details will not be held by Telfair Museums. Similarly, if you wish to purchase other products from us such as a book or a statue, you will be redirected to PayPal to complete your purchase and your financial details will not be held by Telfair Museums. You may also provide us with data when you enter a competition, promotion or survey, attend an event, and when you submit a message via our Contact form.

We process your communication data (name, e-mail address) in order to be able to contact you. Personal data that you provide to us will only be processed for correspondence with you or only for the purpose for which you have made the data available to us. Your personal data is transmitted encrypted. We use the SSL (Secure Socket Layer) protocol. Furthermore, we protect our websites and other systems through technical and organizational measures against loss, destruction, access, modification, or distribution of your data by unauthorized persons. All data you give us is stored on our secure servers. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential.

We do not sell, share, rent, or intentionally make publicly available users’ personal information except as provided herein. This information is used by telfair.org only for internal purposes. We have the following exceptions to these policies: We will release specific information about you or your account to comply with any valid legal process, such as a search warrant, subpoena, statute, or court order. In addition, we may process your data to fulfill legal obligations (e.g. regulatory requirements, commercial and tax storage and proof obligations). We may also share the names and postal addresses we receive from Members, Patrons, and donors with other organizations for traditional marketing purposes, such as our Members magazine, event reminders, and annual appeal mailers. If you do not want to have your information used in this way, you may send an e-mail message containing your name and postal address to info@telfair.org.

Telfair Museums offers tablets inside the museum that request visitor feedback. These surveys are conducted through a reputable third-party service provider. Your participation in these surveys is on a voluntary basis. We use the survey responses to improve our understanding of you, our visitors, and to determine how best to serve your needs. Information collected in these surveys is never sold, rented, or shared with third parties for marketing purposes.

Telfair Museums may revise this privacy policy at any time. Check here often for updates.