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Museum Accessibility and Policies

Accessible Entrance & Parking for the Jepson Center

Galleries and facilities are wheelchair accessible at the Jepson Center. Wheelchairs are available in the checkroom free of charge, upon availability. The wheelchair entrance is located to the right of the Jepson Center’s main entrance on York Street. Accessible parking spaces are available immediately outside the wheelchair entrance on York Street and also in Robinson parking garage, located directly behind the Telfair Academy on Jefferson Street. An elevator provides access to the upstairs galleries.

Accessible Entrance & Parking for Telfair Academy

Galleries and facilities are wheelchair accessible at Telfair Academy. The wheelchair entrance is located on the south side of the Telfair Academy on President Street. There are accessible parking spaces immediately outside the wheelchair entrance on President Street and also in Robinson parking garage, located directly behind the museum on Jefferson Street. An elevator provides access to the upstairs galleries.

Telfair Museums’ Jepson Center and Telfair Academy offer programs by appointment for audiences with special needs, including touch tours for the visually impaired, signed tours for the hearing impaired, and outreach to persons who are physically challenged. These audiences are also served by outreach visits to the City of Savannah’s therapeutics program, and to adult day care and other centers, often followed by museum visits.

In addition to programs, Telfair Museums hosts I Have Marks to Make, an annual exhibition celebrating the therapeutic and rehabilitative aspects of art. Each year, Telfair Museums schedules visits to non-profit organizations serving senior and individuals with disabilities. Telfair Museums annually makes outreach visits with art lessons to City of Savannah Golden Age Centers, Therapeutics programs, Savannah Association for the Blind, and other organizations. For more information or to request an outreach visit, call 912.790.8800.

Accessible Entrance and Parking for the Owens-Thomas Carriage House 
The Owens-Thomas Museum Store, Slave Quarters/Orientation Gallery, public restrooms, and garden are wheelchair accessible. The House itself is not wheelchair accessible due to the historic nature of the site. A parking space for individuals with disabilities is available near the entrance on President Street.

Checkroom
All bags are subject to security inspection before entering the Jepson Center galleries. Telfair Museums requires visitors to check backpacks of any size, shopping bags, and bags 11 x 14 inches (28 x 35.5 cm) or larger. The checkroom will not accept laptops or luggage of any size. Telfair Museums reserves the right to refuse other items and is not responsible for items held by the checkroom.  No bailment is created by the checking of items, and Telfair Museums shall not act as insurer of checked items left in its custody or control.

Sketching
Sketching is permitted in the galleries (pencil only, no ink or paint) with sketchbooks no larger than 8 1/2 x 11 inches (21.6 x 27.9 cm). No easels, stools, or sketching while sitting on the floor is permitted. If galleries are crowded, guards may require that visitors stop sketching or writing.

Strollers
Baby strollers are welcome in all galleries at the Jepson Center and Telfair Academy. Strollers are also welcome in some areas of the Owens-Thomas House property, including: the Museum Store, Slave Quarters/Orientation Gallery, public restrooms, and garden; however, baby strollers are not permitted in the House itself due to the historic nature of the site.

Food and Drink
Food and drinks are not permitted in any gallery.

Photography
Non-flash photography and video taken from a handheld device are permitted for personal, noncommercial use in all public spaces and galleries (unless otherwise noted at the gallery entrance). Tripods, monopods (including selfie sticks), lights, extension cords, and other equipment are not allowed.  Commercial use of photographic or video images of Telfair Museums and its exhibits is strictly prohibited.

Additional Guidelines

  • Enjoy the art with your eyes and not your hands. Please do not touch the artwork.
  • Please step into the hallway if you need to speak on your phone.
  • All museum visitors, including members, must check-in at the admissions desk at each site to receive an admissions tag. Please display your admission tag at all times during your visit.
  • Telfair Museums is committed to the personal safety of everyone and to the principles of welcoming, sharing, and respect for all. Telfair Museums reserves the right to refuse admission or to remove from museum property any person, including members, whose conduct Telfair Museums’ staff deems in their sole discretion to be disorderly, abusive, in violation of Telfair Museums rules or otherwise inappropriate.
  • Please note that visitors to Telfair Museums properties and participants in Telfair Museums events may be photographed, videotaped, or otherwise recorded. By accepting admission to museum property, you grant Telfair Museums the irrevocable right and worldwide license, with the right to sublicense, to use photographs, audiovisual recordings and recordings in other media in which you appear for archival, documentary, publicity, advertising, or other commercial and non-commercial purposes.

Telfair Museums Weapons Policy

  • For the safety of our members, guests and employees, Telfair Museums prohibits the possession of weapons of any kind on Telfair Museums’ property except for law enforcement officers on duty. Weapons include firearms, explosives, knives, and other objects that Telfair Museums staff, in their sole discretion, deem dangerous. Any person who is in possession of a weapon may be denied entry or asked to leave the property. Any person asked to leave who fails to do so immediately shall be guilty of trespass.