|Reports to:||Lead Interpreter|
|Job Classification:||Full-Time, Non-Exempt|
|Date Written:||June 10, 2021|
Job Summary and Key Objectives:
The Historical Interpreter is responsible for giving 45-minute guided tours of the Owens-Thomas House & Slave Quarters, and Telfair Academy and completing other tasks as assigned. Historical Interpreters conduct educational and thought-provoking guided tours, answering questions about the social history, art, and architecture of the property. The museum is open seven days per week.
Candidates for the Historical Interpreter position must successfully complete up to 20 hours of training to become proficient in customer service, preferred tour techniques, all aspects of the history of the Owens-Thomas House & Slave Quarters including 19th century social history, history of regency architecture, and fine and decorative arts. Candidates will be evaluated on their knowledge and ability to lead guided tours before being added to the work schedule to conduct tours.
Key Responsibilities and Tasks
- Understand and learn the history and tour techniques of the Owens-Thomas House & Slave Quarters and deliver accurate, interesting, and compelling tours for Telfair Museums’ visitors.
- Abide by daily tour schedule and remain true to the facts of the history of the Museums.
- Deliver excellent customer service.
- Report any damages or safety issues to the Lead Interpreter or Security.
- Act as a representative of The Telfair Museum of Art, Inc., to promote the museums and encourage visitors to visit the other Telfair Museum of Art locations.
- Work as a team with other Interpreters, Front Desk Associates, Retail Shop Associates and Management to provide a warm, welcoming and professional experience for visitors.
- Work in other areas as assigned.
Minimum Qualifications and Education:
- An interest in American History, fine and decorative arts, architectural history and/or public history.
- Bachelor’s degree in history or the arts.
- Excellent oral communication skills.
- Experience in public speaking, lecturing, training, guided tours, or other related experience working with the public.
- Friendly, helpful and courteous; must be enthusiastic about the tours being given.
- Ability to work with large groups independently and professionally.
- Ability to problem-solve
- Ability to learn new software
- Flexibility in scheduling and assignments
- Promptness, reliability and dependability are a MUST.
- Desire to educate visitors about the historical significance of Telfair Museums.
- Ability to work with diverse audiences.
- Ability to walk and stand for extended periods of time
- Ability to climb stairs
- Ability to work both indoors and outdoors in various types of weather year-round